Terms & Conditions


Wings to Claim observe E.U. regulations of the applicable data protection laws and will only collect and process personal data of airline passengers in the scope described in this data protection declaration.

Wings to Claim collects your information until you are using in first time Wings to Claim services. During your visit to this website, Wings to Claim may collect personal data about you, either directly (where you are asked to provide the data) or indirectly. Wings to Claim will, however, only use these personal data in accordance with the purposes set forth in this Privacy Statement and is committed to safeguarding the personal information collected. Wings to Claim only collects personal data which it requires to be of service to you, for the purpose of collecting web statistics and to fulfill its required obligations.

The info that we collect are: Your I.P., which websites you have visited within Wings to Claim as well as the date and duration of your visit, analyze information regarding usage of this website, including domain name, the number of hits, the pages visited, previous/subsequent sites visited and length of user session. This data, which has already been rendered anonymous, is used to create user profiles, possibly under a pseudonym.

Personal data is stock data such as name and address as well as flight data, for example flight number, date, time. The provision of debt collection services such as ours, may also require account data which we store in encrypted form on secure servers.

We offer you the possibility of adapting or altering your personal data online or via email (datafile@wingstoclaim.com). Upon request, we can inform you about what kind of personal data is stored. If we suggest the use of personal data for purposes other than those described previously, we offer you the possibility of rejecting the use of personal data for other purposes. We do not collect or use your personal data for purposes other than those described in this data protection declaration without your consent.

By clicking on the corresponding checkbox when registering as a member of Wings to Claim, you declare your consent to us collecting, processing and storing your personal data with regard to the data processing procedures described below. Naturally, you can revoke your consent at any time. The revocation can be addressed in datafile@wingstoclaim.com.

If we assume in good faith that access to, use of, keeping of and forwarding of such data is necessary (a) to comply with applicable laws and other legal regulations or to obey judicial decisions or official orders, (b) to implement the applicable General Terms and Conditions of Business (including investigation of potential violations of the General Terms and Conditions of Business), (c) to uncover, prevent and otherwise solve fraud as well as security or technical problems, and (d) to protect the property and the security of Wings to Claim, its users, airline passengers and the public against imminent damage in so far as statutorily prescribed or admissible.

We use technical and organisational security measures to ensure that the personal data of our users is protected against loss, incorrect alteration or unauthorised access by third parties. In particular, we endeavour to prevent any automatic reading out of our website and its databases by third parties. In all cases, only authorised persons can access the personal data of the users from our website and, even then, only in so far as this is necessary within the scope of the above mentioned purposes.

Kindly note that this data protection declaration can be amended from time to time and that we will announce amendments to our data protection provisions on this website. Nevertheless, Wings to Claim will not restrict your rights under these provisions without your explicit consent.

This website contains links to other sites that are not a part of Wings to Claim. Wings to Claim cannot be held accountable for the privacy practices of these other sites and the manner for which they use personal data.

Wings to Claim will take necessary technical and organizational precautions to secure your personal data against loss and against any form of unlawful processing.

Wings to Claim reserves the right to modify sections of this Privacy Statement at any time. Please check this statement from time to time for any changes.


A cookie is a small text file placed on your hard drive by our web page server. You can choose whether or not to use a cookie by altering the settings of your browser. A cookie will make the use of this website faster and easier.

We use cookies to optimise the quality of Wings to Claim by storing user preferences, by tracking user conduct and by storing the search methods of the user. We also use cookies to improve the usability of our website, so that you are able to see your results ten days after leaving the website in case of an interrupted session. Most browsers are pre-set to accept cookies. Nevertheless, you can also set your browser to reject all cookies or to indicate when a cookie is sent. The rejection of cookies can, however, result in functions of Wings to Claim com not working correctly.

En cumplimiento del artículo 5 de la Ley 15/1999 y el Reglamente (UE) 2016/679 de 27 de abril de 2016 artículo 12, por el que se regula el derecho de información en la recogida de los datos, se advierte de los siguientes extremos: Los datos de carácter personal, que pudieran constar en esta notificación, se incluirán en el en un fichero, titularidad de Wings To Claim, S.L.P. La finalidad del fichero es gestionar las consultas que se planteen ante la misma. Sus datos personales no serán cedidos a terceros, salvo lo dispuesto por la Ley.

Asimismo, WINGS TO CLAIM, S.L.P informa que podrá acceso, rectificación, cancelación, supresión o portabilidad de sus datos personal, acompañado de una fotocopia de su D.N.I. o documento análogo identificativo, a la siguiente dirección WINGS TO CLAIM, S.L.P – LOPD FORMULARIO CONTACTO, en Gran Vía del Marqués del Túria, 78-8. C.P.:46005 Valencia (España) o un email a legal@wingstoclaim.com