{"id":939,"date":"2022-04-13T09:00:00","date_gmt":"2022-04-13T07:00:00","guid":{"rendered":"http:\/\/wingstoclaim.com\/blog\/?p=939"},"modified":"2022-04-13T12:44:51","modified_gmt":"2022-04-13T10:44:51","slug":"como-reclamar-billete-cancelado-o-retrasado-a-expedia","status":"publish","type":"post","link":"https:\/\/wingstoclaim.com\/blog\/como-reclamar-billete-cancelado-o-retrasado-a-expedia\/","title":{"rendered":"\u00bfC\u00f3mo reclamar billete cancelado o retrasado a Expedia?"},"content":{"rendered":"\n

Cada vez son m\u00e1s las quejas y reclamaciones recibidas contra Expedia por la devoluci\u00f3n de los billetes cancelados. <\/strong>Los pasajeros afectados contactan con nuestros a abogados especialistas <\/strong>tras sufrir una incidencia en su vuelo y no recibir una respuesta ni por parte de la aerol\u00ednea ni de Expedia.<\/p>\n\n\n\n

\u00bfA qui\u00e9n debo reclamar? \u00bfA Expedia o a la aerol\u00ednea?<\/strong> Es una de las preguntas m\u00e1s repetidas. Y es que, en muchas ocasiones, los viajeros desconocen el procedimiento que deben seguir para recuperar su dinero. <\/strong><\/p>\n\n\n\n

Es por ello que si has sufrido un retraso o cancelaci\u00f3n de vuelo y contrataste el vuelo a trav\u00e9s de Expedia,<\/strong> desde Wings to Claim<\/a> te ayudamos a resolver todas tus dudas y a poder recuperar lo que te mereces.<\/p>\n\n\n\n

\u00bfC\u00f3mo presentar una reclamaci\u00f3n a Expedia por cancelaci\u00f3n o vuelo retrasado?<\/strong><\/h2>\n\n\n\n

Lo primero que se debe tener en cuenta antes de presentar una reclamaci\u00f3n a Expedia es saber qui\u00e9n ha sido la verdadera responsable de la incidencia: La aerol\u00ednea o la agencia Expedia<\/strong>.<\/p>\n\n\n\n

Caso 1: La aerol\u00ednea es la responsable de la incidencia del vuelo<\/strong><\/p>\n\n\n\n

En la mayor\u00eda de los casos, ante una cancelaci\u00f3n o un retraso de vuelo suele ser la aerol\u00ednea la culpable. En estos casos, existen indemnizaciones autom\u00e1ticas de acuerdo al reglamento 261\/2004 de la U.E o el Convenio de Montreal:<\/strong><\/p>\n\n\n\n

Por retrasos o cancelaciones de vuelos las indemnizaciones oscilan entre los 250 a 600\u20ac en funci\u00f3n de la distancia (km) del trayecto.<\/a> Cabe la posibilidad de pedir el reembolso del billete<\/strong> si el pasajero decide no continuar con el viaje ante los cambios surgidos. Adem\u00e1s, tambi\u00e9n cabe la posibilidad de pedir la devoluci\u00f3n de gastos que se hayan ocasionados<\/strong>, as\u00ed como una compensaci\u00f3n por da\u00f1os morales<\/strong> (comidas en el aeropuertos, reservas de hotel perdidas y ya abonadas, etc…)<\/p>\n\n\n\n

\n
INICIA TU RECLAMACI\u00d3N<\/strong><\/a><\/div>\n<\/div>\n\n\n\n

Caso 2: La responsable es Expedia <\/strong><\/p>\n\n\n\n

Aunque la agencia hace de intermediario,<\/strong> en algunos casos Expedia puede ser la culpable<\/strong> y, por lo tanto, la reclamaci\u00f3n ser\u00e1 en contra de esta. <\/p>\n\n\n\n

Existen distintos casos:<\/p>\n\n\n\n

  1. Si el pasajero pierde el vuelo porque Expedia no ha informado de cambios en fechas u horarios<\/a> y la aerol\u00ednea demuestre que s\u00ed se los notific\u00f3 a la agencia, <\/strong>el error ser\u00eda de Expedia.<\/li>
  2. Se podr\u00e1 reclamar a Expedia cuando no devuelva el reembolso del billete del vuelo contratado y no disfrutado por circunstancias ajenas al pasajero.<\/strong> Algunos ejemplos pueden ser la cancelaci\u00f3n por COVID-19 o cuando exista una cancelaci\u00f3n de vuelo de la aerol\u00ednea cuyo importe del vuelo haya sido ingresado a Expedia, pero esta no lo haya ingresado al pasajero.<\/li><\/ol>\n\n\n\n
    \n
    INICIA TU RECLAMACI\u00d3N<\/strong><\/a><\/div>\n<\/div>\n\n\n\n

    \u00bfC\u00f3mo reclamar a Expedia el Reembolso de vuelo?<\/strong><\/h2>\n\n\n\n

    Si tras estudiar el caso, la aerol\u00ednea no es la responsable, pero Expedia s\u00ed, se podr\u00e1 reclamar al menos a Expedia el reembolso del vuelo.<\/strong><\/p>\n\n\n\n

    Legalmente tanto las aerol\u00edneas como las agencias de viaje est\u00e1n obligadas, como m\u00ednimo, a devolver el coste del billete cancelado.<\/strong><\/p>\n\n\n\n

    Si el pasajero est\u00e1 de acuerdo, la compa\u00f1\u00eda a\u00e9rea puede reubicarlo en otro vuelo o cambiar el billete por un bono canjeable en un futuro. Pero, si el pasajero decide que prefiere el reembolso, tanto la aerol\u00ednea como Expedia estar\u00e1n obligadas a devolver el coste del billete.<\/strong><\/p>\n\n\n\n

    \u00bfHay derecho a indemnizaci\u00f3n si sufre una cancelaci\u00f3n o retraso de vuelo por parte de Expedia ?<\/strong><\/h2>\n\n\n\n

    La indemnizaci\u00f3n de 250 a 600\u20ac no se reclama a Expedia, sino a la aerol\u00ednea cuando sea la culpable. En ese casos deber\u00e1 reclamar una indemnizaci\u00f3n a Expedia por el mismo importe:<\/strong><\/p>\n\n\n\n

    • Si el vuelo cancelado o retrasado, NO se considera circunstancia extraordinaria.<\/li>
    • Si Expedia avisa al pasajero con menos de 14 d\u00edas de antelaci\u00f3n de cualquier cambio de horario o de vuelo.<\/li>
    • Si el vuelo se ha retrasado 3 horas o m\u00e1s hasta llegar a su destino final.<\/li><\/ul>\n\n\n\n

      Si has tenido problemas con tu vuelo y no tienes respuesta de la aerol\u00ednea o de Expedia, cu\u00e9ntanos tu caso y nuestros abogados especialistas en reclamaciones a\u00e9reas recuperar\u00e1n tu dinero. Llama GRATIS al 963 21 51 24 o escr\u00edbenos a atencionalcliente@wingstoclaim.com<\/p>\n","protected":false},"excerpt":{"rendered":"

      Cada vez son m\u00e1s las quejas y reclamaciones recibidas contra Expedia por la devoluci\u00f3n de los billetes cancelados. Los pasajeros afectados contactan con nuestros a abogados especialistas tras sufrir una incidencia en su vuelo y no recibir una respuesta ni por parte de la aerol\u00ednea ni de Expedia. \u00bfA qui\u00e9n debo reclamar? \u00bfA Expedia o a […]<\/p>\n","protected":false},"author":3,"featured_media":940,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","_monsterinsights_skip_tracking":false,"footnotes":""},"categories":[38,45,22,44],"tags":[],"class_list":["post-939","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-actualidad","category-agencias-de-viaje","category-vuelo","category-vuelo-cancelado"],"yoast_head":"\n\u00bfC\u00f3mo reclamar billete cancelado o retrasado a Expedia? - Blog de Wingstoclaim<\/title>\n<meta name=\"description\" content=\"Si tu billete ha sido cancelado por Expedia, aqu\u00ed tienes todo lo que debes saber para poder recuperar tu dinero como pasajero.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/wingstoclaim.com\/blog\/como-reclamar-billete-cancelado-o-retrasado-a-expedia\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"\u00bfC\u00f3mo reclamar billete cancelado o retrasado a Expedia? 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