{"id":3866,"date":"2026-04-23T10:41:23","date_gmt":"2026-04-23T08:41:23","guid":{"rendered":"https:\/\/wingstoclaim.com\/blog\/?p=3866"},"modified":"2026-04-23T10:42:40","modified_gmt":"2026-04-23T08:42:40","slug":"viaje-combinado","status":"publish","type":"post","link":"https:\/\/wingstoclaim.com\/blog\/viaje-combinado\/","title":{"rendered":"\u00bfViaje combinado?"},"content":{"rendered":"\n[et_pb_section fb_built=\u00bb1&#8243; admin_label=\u00bbHero\u00bb _builder_version=\u00bb4.23.1&#8243; _module_preset=\u00bbdefault\u00bb min_height=\u00bb823.2px\u00bb custom_padding=\u00bb||9px||false|false\u00bb locked=\u00bboff\u00bb collapsed=\u00bbon\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_row column_structure=\u00bb1_2,1_2&#8243; _builder_version=\u00bb4.24.2&#8243; _module_preset=\u00bb5138c454-be54-4233-bd3b-f8e6a8747976&#8243; custom_padding=\u00bb0px|||||\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb1_2&#8243; _builder_version=\u00bb4.24.2&#8243; 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header_3_font_size=\u00bb32px\u00bb header_3_line_height=\u00bb1.3em\u00bb header_4_font=\u00bbCormorant Garamond|Cormorant Garamond_weight|||||||\u00bb header_4_text_color=\u00bb#111111&#8243; header_4_font_size=\u00bb24px\u00bb header_4_line_height=\u00bb1.4em\u00bb header_5_font=\u00bbCormorant Garamond|Cormorant Garamond_weight|||||||\u00bb header_5_text_color=\u00bb#111111&#8243; header_5_font_size=\u00bb18px\u00bb header_5_line_height=\u00bb1.4em\u00bb header_6_font=\u00bbCormorant Garamond|Cormorant Garamond_weight|||||||\u00bb header_6_text_color=\u00bb#111111&#8243; header_6_line_height=\u00bb1.5em\u00bb min_height=\u00bb260px\u00bb custom_margin=\u00bb||||false|false\u00bb custom_padding=\u00bb||0px|||\u00bb hover_enabled=\u00bb0&#8243; text_font_size_tablet=\u00bb15px\u00bb text_font_size_phone=\u00bb14px\u00bb text_font_size_last_edited=\u00bbon|phone\u00bb header_font_size_tablet=\u00bb40px\u00bb header_font_size_phone=\u00bb24px\u00bb header_font_size_last_edited=\u00bbon|desktop\u00bb header_2_font_size_tablet=\u00bb28px\u00bb header_2_font_size_phone=\u00bb20px\u00bb header_2_font_size_last_edited=\u00bbon|phone\u00bb header_3_font_size_tablet=\u00bb22px\u00bb header_3_font_size_phone=\u00bb17px\u00bb header_3_font_size_last_edited=\u00bbon|phone\u00bb header_4_font_size_tablet=\u00bb18px\u00bb header_4_font_size_phone=\u00bb15px\u00bb header_4_font_size_last_edited=\u00bbon|tablet\u00bb header_5_font_size_tablet=\u00bb15px\u00bb header_5_font_size_phone=\u00bb14px\u00bb header_5_font_size_last_edited=\u00bbon|desktop\u00bb header_6_font_size_tablet=\u00bb13px\u00bb header_6_font_size_phone=\u00bb13px\u00bb header_6_font_size_last_edited=\u00bbon|desktop\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{%22gcid-36fd78a7-34bc-404d-873c-dafa34efaae5%22:%91%22icon_color%22,%22icon_color%22%93}\u00bb body_font_size_tablet=\u00bb15px\u00bb body_font_size_phone=\u00bb14px\u00bb body_font_size_last_edited=\u00bbon|desktop\u00bb sticky_enabled=\u00bb0&#8243;]<p><span style=\"font-weight: 400;\">La protecci\u00f3n del viajero en Espa\u00f1a se apoya en tres pilares normativos:<\/span><\/p>\n<ul>\n<li aria-level=\"1\"><b>LGDCU (Ley General para la Defensa de los Consumidores y Usuarios):<\/b><span style=\"font-weight: 400;\"> el libro cuarto recoge los derechos espec\u00edficos aplicables a los viajes combinados.<\/span><\/li>\n<\/ul>\n<ul>\n<li aria-level=\"1\"><b>Directiva (UE) 2015\/2302: el texto europeo que armoniz\u00f3 los derechos en todos los Estados miembros, actualizada ahora en 2026.<\/b><\/li>\n<\/ul>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Real Decreto-ley 23\/2018:<\/b><span style=\"font-weight: 400;\"> la norma nacional que incorpor\u00f3 al ordenamiento espa\u00f1ol la Directiva europea de 2015.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Juntas, estas normas regulan qui\u00e9n tiene derechos y cu\u00e1les son las obligaciones de agencias y organizadores.<\/span><\/p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00bb1&#8243; 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background_mask_style=\u00bbdiagonal\u00bb image_icon_custom_margin=\u00bb||||false|false\u00bb image_icon_custom_padding=\u00bb||||false|false\u00bb custom_margin=\u00bb-50px|||||\u00bb animation=\u00bboff\u00bb hover_enabled=\u00bb0&#8243; header_font_size_tablet=\u00bb15px\u00bb header_font_size_phone=\u00bb13px\u00bb header_font_size_last_edited=\u00bbon|phone\u00bb body_font_size_tablet=\u00bb15px\u00bb body_font_size_phone=\u00bb14px\u00bb body_font_size_last_edited=\u00bbon|desktop\u00bb border_radii_image=\u00bbon|6px|6px|6px|6px\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{%22#0e0c19%22:%91%22header_text_color%22,%22header_text_color%22,%22header_text_color%22,%22header_text_color%22,%22header_text_color%22%93,%22#3c3a47%22:%91%22body_text_color%22,%22body_text_color%22,%22body_text_color%22,%22body_text_color%22,%22body_text_color%22%93,%22#264653%22:%91%22icon_color%22%93}\u00bb sticky_enabled=\u00bb0&#8243;]<p><span style=\"font-weight: 400;\">Uno de los cambios m\u00e1s significativos (introducido en 2018) \u2014y muchas veces pasado por alto\u2014 afecta al propio concepto de persona protegida.<\/span><\/p>\n<p><b>\u00bfQui\u00e9n es un \u00abviajero\u00bb seg\u00fan la nueva norma?<\/b><\/p>\n<p><span style=\"font-weight: 400;\">\u2192\u00a0 Cualquier persona que contrate o desee contratar un viaje combinado.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u2192\u00a0 Tambi\u00e9n los aut\u00f3nomos y profesionales que reserven fuera de un convenio empresarial de viajes.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u2192\u00a0 No hace falta ser un particular para estar protegido.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Este cambio ampl\u00eda el paraguas de protecci\u00f3n a perfiles que antes quedaban en una zona gris legal.<\/span><\/p>[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][et_pb_row make_equal=\u00bbon\u00bb _builder_version=\u00bb4.25.0&#8243; _module_preset=\u00bb5138c454-be54-4233-bd3b-f8e6a8747976&#8243; global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb4_4&#8243; _builder_version=\u00bb4.24.3&#8243; _module_preset=\u00bb6ee989c6-ce83-4f88-8565-5aa92b2b8c6a\u00bb custom_padding=\u00bb80px|30px|30px|30px|false|true\u00bb custom_padding_tablet=\u00bb30px|30px|30px|30px|false|true\u00bb custom_padding_phone=\u00bb20px|20px|20px|20px|true|true\u00bb custom_padding_last_edited=\u00bbon|desktop\u00bb border_radii=\u00bbon|6px|6px|6px|6px\u00bb border_width_all=\u00bb2px\u00bb border_color_all=\u00bbrgba(0,0,0,0.05)\u00bb box_shadow_style=\u00bbpreset3&#8243; box_shadow_vertical=\u00bb24px\u00bb box_shadow_blur=\u00bb72px\u00bb box_shadow_spread=\u00bb-12px\u00bb box_shadow_color=\u00bbRGBA(255,255,255,0)\u00bb global_colors_info=\u00bb{%22gcid-36fd78a7-34bc-404d-873c-dafa34efaae5%22:%91%22button_text_color%22,%22button_text_color%22,%22button_text_color%22,%22button_text_color%22,%22button_text_color%22,%22button_text_color%22%93}\u00bb border_color_all__hover=\u00bb#FFFFFF\u00bb border_color_all__hover_enabled=\u00bbon|desktop\u00bb box_shadow_color__hover=\u00bbrgba(0,0,0,0.12)\u00bb box_shadow_color__hover_enabled=\u00bbon|hover\u00bb][et_pb_blurb title=\u00bb3. \u00bfQu\u00e9 es exactamente un viaje combinado?\u00bb use_icon=\u00bbon\u00bb font_icon=\u00bb&#xf509;||fa||900&#8243; icon_color=\u00bb#264653&#8243; image_icon_width=\u00bb32px\u00bb icon_alignment=\u00bbleft\u00bb content_max_width=\u00bb100%\u00bb _builder_version=\u00bb4.25.0&#8243; _module_preset=\u00bb212b201d-2c34-41bd-936c-851b7357d08b\u00bb header_font=\u00bbMontserrat|700|||||||\u00bb header_text_color=\u00bb#111111&#8243; header_font_size=\u00bb18px\u00bb header_line_height=\u00bb1.4em\u00bb body_font=\u00bbMontserrat|Proza Libre_weight|||||||\u00bb body_text_color=\u00bbrgba(0,0,0,0.64)\u00bb body_font_size=\u00bb16px\u00bb body_line_height=\u00bb1.75em\u00bb body_link_text_color=\u00bb#264653&#8243; background_mask_style=\u00bbdiagonal\u00bb image_icon_custom_margin=\u00bb||||false|false\u00bb image_icon_custom_padding=\u00bb||||false|false\u00bb custom_margin=\u00bb-49px|||||\u00bb animation=\u00bboff\u00bb hover_enabled=\u00bb0&#8243; header_font_size_tablet=\u00bb15px\u00bb header_font_size_phone=\u00bb13px\u00bb header_font_size_last_edited=\u00bbon|phone\u00bb body_font_size_tablet=\u00bb15px\u00bb body_font_size_phone=\u00bb14px\u00bb body_font_size_last_edited=\u00bbon|desktop\u00bb border_radii_image=\u00bbon|6px|6px|6px|6px\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{%22#0e0c19%22:%91%22header_text_color%22,%22header_text_color%22,%22header_text_color%22,%22header_text_color%22,%22header_text_color%22%93,%22#3c3a47%22:%91%22body_text_color%22,%22body_text_color%22,%22body_text_color%22,%22body_text_color%22,%22body_text_color%22%93,%22#264653%22:%91%22icon_color%22%93}\u00bb sticky_enabled=\u00bb0&#8243;]<p><span style=\"font-weight: 400;\">La definici\u00f3n cl\u00e1sica sigue en pie: combinaci\u00f3n de al menos dos servicios (transporte + alojamiento, o alojamiento + alquiler de coche, etc.) para el mismo viaje, vendidos juntos por un precio global.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Pero la actualizaci\u00f3n de 2026 introduce una novedad importante:<\/span><\/p>\n<table>\n<tbody>\n<tr>\n<td>\n<p><b>\u2605\u00a0 NOVEDAD 2026 \u00b7 Nueva definici\u00f3n de viaje combinado<\/b><\/p>\n<p><span style=\"font-weight: 400;\">\u2192\u00a0 Las reservas sucesivas realizadas en 24 horas tambi\u00e9n se consideran viaje combinado (para ello se monitorearan las cookies como instrumento de certificaci\u00f3n).<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u2192\u00a0 Ejemplo: reservas un vuelo en una web y, en la misma sesi\u00f3n, te redirigen a un hotel que ya recibe tus datos. Eso es un viaje combinado y tienes todos los derechos.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u2192\u00a0 Umbral del 25 %: los servicios tur\u00edsticos adicionales deben representar al menos el 25 % del valor total.<\/span><\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Adem\u00e1s, desaparece la categor\u00eda de <\/span><b>\u00abservicios de viaje vinculados\u00bb<\/b><span style=\"font-weight: 400;\">. La actualizaci\u00f3n de 2026 elimina esta figura porque generaba incertidumbre jur\u00eddica sin ofrecer beneficios reales al viajero. Ahora el mapa es m\u00e1s claro: o es viaje combinado (m\u00e1xima protecci\u00f3n) o no lo es.<\/span><\/p>[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][et_pb_row make_equal=\u00bbon\u00bb _builder_version=\u00bb4.25.0&#8243; _module_preset=\u00bb5138c454-be54-4233-bd3b-f8e6a8747976&#8243; global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb4_4&#8243; _builder_version=\u00bb4.24.3&#8243; _module_preset=\u00bb6ee989c6-ce83-4f88-8565-5aa92b2b8c6a\u00bb custom_padding=\u00bb80px|30px|30px|30px|false|true\u00bb custom_padding_tablet=\u00bb30px|30px|30px|30px|false|true\u00bb custom_padding_phone=\u00bb20px|20px|20px|20px|true|true\u00bb custom_padding_last_edited=\u00bbon|desktop\u00bb border_radii=\u00bbon|6px|6px|6px|6px\u00bb border_width_all=\u00bb2px\u00bb border_color_all=\u00bbrgba(0,0,0,0.05)\u00bb box_shadow_style=\u00bbpreset3&#8243; box_shadow_vertical=\u00bb24px\u00bb box_shadow_blur=\u00bb72px\u00bb box_shadow_spread=\u00bb-12px\u00bb box_shadow_color=\u00bbRGBA(255,255,255,0)\u00bb global_colors_info=\u00bb{%22gcid-36fd78a7-34bc-404d-873c-dafa34efaae5%22:%91%22button_text_color%22,%22button_text_color%22,%22button_text_color%22,%22button_text_color%22,%22button_text_color%22,%22button_text_color%22%93}\u00bb border_color_all__hover=\u00bb#FFFFFF\u00bb border_color_all__hover_enabled=\u00bbon|desktop\u00bb box_shadow_color__hover=\u00bbrgba(0,0,0,0.12)\u00bb box_shadow_color__hover_enabled=\u00bbon|hover\u00bb][et_pb_blurb title=\u00bbOtras opciones si no hay re4. Cancelaciones: cu\u00e1ndo puedes irte sin pagarembolso\u00bb use_icon=\u00bbon\u00bb font_icon=\u00bb&#xf4c0;||fa||900&#8243; icon_color=\u00bb#264653&#8243; image_icon_width=\u00bb32px\u00bb icon_alignment=\u00bbleft\u00bb content_max_width=\u00bb100%\u00bb _builder_version=\u00bb4.25.0&#8243; _module_preset=\u00bb212b201d-2c34-41bd-936c-851b7357d08b\u00bb header_font=\u00bbMontserrat|700|||||||\u00bb header_text_color=\u00bb#111111&#8243; header_font_size=\u00bb18px\u00bb header_line_height=\u00bb1.4em\u00bb body_font=\u00bbMontserrat|Proza Libre_weight|||||||\u00bb body_text_color=\u00bbrgba(0,0,0,0.64)\u00bb body_font_size=\u00bb16px\u00bb body_line_height=\u00bb1.75em\u00bb body_link_text_color=\u00bb#264653&#8243; background_mask_style=\u00bbdiagonal\u00bb image_icon_custom_margin=\u00bb||||false|false\u00bb image_icon_custom_padding=\u00bb||||false|false\u00bb min_height=\u00bb322.2px\u00bb custom_margin=\u00bb-54px|||||\u00bb animation=\u00bboff\u00bb hover_enabled=\u00bb0&#8243; header_font_size_tablet=\u00bb15px\u00bb header_font_size_phone=\u00bb13px\u00bb header_font_size_last_edited=\u00bbon|phone\u00bb body_font_size_tablet=\u00bb15px\u00bb body_font_size_phone=\u00bb14px\u00bb body_font_size_last_edited=\u00bbon|desktop\u00bb border_radii_image=\u00bbon|6px|6px|6px|6px\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{%22#0e0c19%22:%91%22header_text_color%22,%22header_text_color%22,%22header_text_color%22,%22header_text_color%22,%22header_text_color%22%93,%22#3c3a47%22:%91%22body_text_color%22,%22body_text_color%22,%22body_text_color%22,%22body_text_color%22,%22body_text_color%22%93,%22#264653%22:%91%22icon_color%22%93}\u00bb sticky_enabled=\u00bb0&#8243;]<p><span style=\"font-weight: 400;\">Este es, sin duda, uno de los aspectos m\u00e1s consultados. La norma distingue dos situaciones:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Con penalizaci\u00f3n (cancelaci\u00f3n voluntaria): <\/span><span style=\"font-weight: 400;\">Puedes cancelar en cualquier momento, pero deber\u00e1s abonar una penalizaci\u00f3n adecuada y justificada en funci\u00f3n del tiempo que queda para el viaje.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Sin penalizaci\u00f3n (cancelaci\u00f3n por causas extraordinarias)<\/b><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Aqu\u00ed viene otra novedad destacada de 2026:<\/span><\/p>\n<table>\n<tbody>\n<tr>\n<td>\n<p><b>\u2605\u00a0 NOVEDAD 2026 \u00b7 Ampliaci\u00f3n geogr\u00e1fica del derecho de resoluci\u00f3n<\/b><\/p>\n<p><span style=\"font-weight: 400;\">\u2192\u00a0 Antes: pod\u00edas cancelar sin coste si hab\u00eda circunstancias inevitables y extraordinarias en el destino.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u2192\u00a0 Ahora: tambi\u00e9n puedes cancelar sin penalizaci\u00f3n si esas circunstancias se producen en el lugar de salida o sus inmediaciones.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u2192\u00a0 Ejemplos: una huelga de controladores a\u00e9reos en tu aeropuerto de origen, un evento de seguridad que bloquee los accesos, etc.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u2192\u00a0 En todos estos casos, el reembolso \u00edntegro debe hacerse en un plazo m\u00e1ximo de 14 d\u00edas.<\/span><\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>&nbsp;<\/p>\n<ol start=\"5\">\n<li><b> Vales como alternativa al reembolso: \u00bfcu\u00e1ndo son v\u00e1lidos?<\/b><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">Durante la pandemia surgi\u00f3 la pol\u00e9mica de las agencias que ofrec\u00edan bonos en lugar de devolver el dinero. La normativa de 2026 clarifica esta situaci\u00f3n de forma definitiva:<\/span><\/p>\n<table>\n<tbody>\n<tr>\n<td>\n<p><b>\u2605\u00a0 NOVEDAD 2026 \u00b7 Vales con garant\u00edas reales<\/b><\/p>\n<p><span style=\"font-weight: 400;\">\u2192\u00a0 Un organizador PUEDE ofrecer vales como alternativa al reembolso en efectivo.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u2192\u00a0 Pero solo son v\u00e1lidos si el viajero los acepta expresamente (no se pueden imponer).<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u2192\u00a0 El vale debe ser transferible a otra persona al menos una vez, de forma gratuita.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u2192\u00a0 Deben estar cubiertos por la protecci\u00f3n de insolvencia del organizador.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u2192\u00a0 \u2605\u00a0 Tambi\u00e9n se garantizan los vales emitidos antes de una quiebra.<\/span><\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><span style=\"font-weight: 400;\">En resumen: si no quieres el vale, puedes exigir el dinero. Y si lo aceptas, tienes garant\u00edas.<\/span><\/p>[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00bb1&#8243; admin_label=\u00bbList\u00bb _builder_version=\u00bb4.25.1&#8243; _module_preset=\u00bbdefault\u00bb custom_padding=\u00bb||0px|||\u00bb collapsed=\u00bbon\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_row _builder_version=\u00bb4.25.1&#8243; _module_preset=\u00bbdefault\u00bb custom_margin=\u00bb-102px|auto||auto||\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb4_4&#8243; _builder_version=\u00bb4.25.1&#8243; _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_heading title=\u00bb5. Protecci\u00f3n ante la quiebra del organizador\u00bb _builder_version=\u00bb4.25.0&#8243; _module_preset=\u00bbc33f07d9-41e0-421a-8799-5799df695cce\u00bb title_level=\u00bbh2&#8243; title_font=\u00bbMontserrat|Cormorant Garamond_weight|||||||\u00bb title_text_align=\u00bbcenter\u00bb title_text_color=\u00bb#111111&#8243; title_font_size=\u00bb41px\u00bb title_line_height=\u00bb1.2em\u00bb custom_margin=\u00bb||10px||false|false\u00bb hover_enabled=\u00bb0&#8243; title_font_size_tablet=\u00bb28px\u00bb title_font_size_phone=\u00bb20px\u00bb title_font_size_last_edited=\u00bbon|phone\u00bb global_colors_info=\u00bb{}\u00bb sticky_enabled=\u00bb0&#8243;][\/et_pb_heading][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=\u00bb4.25.0&#8243; _module_preset=\u00bbdefault\u00bb custom_padding=\u00bb||38px|||\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb4_4&#8243; _builder_version=\u00bb4.25.1&#8243; _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_blurb icon_placement=\u00bbleft\u00bb image_icon_width=\u00bb24px\u00bb content_max_width=\u00bb100%\u00bb _builder_version=\u00bb4.25.0&#8243; _module_preset=\u00bb1ea53d41-9439-472c-8d8b-7bddb3bf9444&#8243; header_font=\u00bbMontserrat|Cormorant Garamond_weight|||||||\u00bb header_text_align=\u00bbcenter\u00bb header_text_color=\u00bb#111111&#8243; header_font_size=\u00bb14px\u00bb header_line_height=\u00bb1.5em\u00bb body_font=\u00bbMontserrat|Proza Libre_weight|||||||\u00bb body_text_color=\u00bbrgba(0,0,0,0.64)\u00bb body_line_height=\u00bb1.75em\u00bb body_link_text_color=\u00bb#264653&#8243; custom_margin=\u00bb||20px||false|false\u00bb animation=\u00bboff\u00bb hover_enabled=\u00bb0&#8243; header_font_size_tablet=\u00bb13px\u00bb header_font_size_phone=\u00bb13px\u00bb header_font_size_last_edited=\u00bboff|desktop\u00bb body_font_size_tablet=\u00bb15px\u00bb body_font_size_phone=\u00bb14px\u00bb body_font_size_last_edited=\u00bboff|desktop\u00bb border_radii_image=\u00bbon|6px|6px|6px|6px\u00bb global_colors_info=\u00bb{}\u00bb sticky_enabled=\u00bb0&#8243;]<p><span style=\"font-weight: 400;\">Toda agencia u organizador de viajes combinados est\u00e1 obligado a contar con una garant\u00eda financiera (seguro, aval bancario o fondo de garant\u00eda) que cubra:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>El reembolso de los pagos<\/b><span style=\"font-weight: 400;\"> en caso de insolvencia.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>La repatriaci\u00f3n inmediata<\/b><span style=\"font-weight: 400;\"> si el viaje incluye transporte y la empresa quiebra durante el viaje.<\/span><\/li>\n<\/ul>\n<table>\n<tbody>\n<tr>\n<td>\n<p><b>\u2605<\/b><b>\u00a0 NOVEDAD 2026 \u00b7 Cobertura ampliada de insolvencia<\/b><\/p>\n<p><span style=\"font-weight: 400;\">\u2192\u00a0 La garant\u00eda debe cubrir expl\u00edcitamente los vales emitidos antes de la quiebra.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u2192\u00a0 La protecci\u00f3n se aplica con independencia del lugar de residencia del viajero.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u2192\u00a0 El reembolso m\u00e1ximo en caso de insolvencia: 6 meses (ampliable a 9 en insolvencias masivas que afecten a varios pa\u00edses).<\/span><\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00bb1&#8243; admin_label=\u00bbCall to Action\u00bb _builder_version=\u00bb4.17.6&#8243; _module_preset=\u00bbdefault\u00bb custom_padding=\u00bb0px|||||\u00bb locked=\u00bboff\u00bb collapsed=\u00bbon\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_row _builder_version=\u00bb4.17.6&#8243; _module_preset=\u00bb5138c454-be54-4233-bd3b-f8e6a8747976&#8243; global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb4_4&#8243; _builder_version=\u00bb4.16&#8243; _module_preset=\u00bb73121f80-a3ef-4484-8763-c3f18e3c56d2&#8243; global_colors_info=\u00bb{}\u00bb][et_pb_heading title=\u00bb6. \u00bfCu\u00e1ndo y c\u00f3mo reclamar?\u00bb _builder_version=\u00bb4.25.0&#8243; _module_preset=\u00bbc33f07d9-41e0-421a-8799-5799df695cce\u00bb title_level=\u00bbh2&#8243; title_font=\u00bbMontserrat|Cormorant Garamond_weight|||||||\u00bb title_text_align=\u00bbcenter\u00bb title_text_color=\u00bb#111111&#8243; title_font_size=\u00bb41px\u00bb title_line_height=\u00bb1.2em\u00bb custom_margin=\u00bb||10px||false|false\u00bb hover_enabled=\u00bb0&#8243; title_font_size_tablet=\u00bb28px\u00bb title_font_size_phone=\u00bb20px\u00bb title_font_size_last_edited=\u00bbon|phone\u00bb global_colors_info=\u00bb{}\u00bb sticky_enabled=\u00bb0&#8243;][\/et_pb_heading][et_pb_blurb icon_placement=\u00bbleft\u00bb image_icon_width=\u00bb24px\u00bb content_max_width=\u00bb100%\u00bb _builder_version=\u00bb4.25.0&#8243; _module_preset=\u00bb1ea53d41-9439-472c-8d8b-7bddb3bf9444&#8243; header_font=\u00bbMontserrat|Cormorant Garamond_weight|||||||\u00bb header_text_align=\u00bbcenter\u00bb header_text_color=\u00bb#111111&#8243; header_font_size=\u00bb14px\u00bb header_line_height=\u00bb1.5em\u00bb body_font=\u00bbMontserrat|Proza Libre_weight|||||||\u00bb body_text_color=\u00bbrgba(0,0,0,0.64)\u00bb body_line_height=\u00bb1.75em\u00bb body_link_text_color=\u00bb#264653&#8243; custom_margin=\u00bb||20px||false|false\u00bb animation=\u00bboff\u00bb hover_enabled=\u00bb0&#8243; header_font_size_tablet=\u00bb13px\u00bb header_font_size_phone=\u00bb13px\u00bb header_font_size_last_edited=\u00bboff|desktop\u00bb body_font_size_tablet=\u00bb15px\u00bb body_font_size_phone=\u00bb14px\u00bb body_font_size_last_edited=\u00bboff|desktop\u00bb border_radii_image=\u00bbon|6px|6px|6px|6px\u00bb global_colors_info=\u00bb{}\u00bb sticky_enabled=\u00bb0&#8243;]<p><span style=\"font-weight: 400;\">La normativa fija plazos claros para reclamaciones:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Plazo de prescripci\u00f3n:<\/b><span style=\"font-weight: 400;\"> 2 a\u00f1os desde el fin del viaje para reclamar por incumplimiento contractual.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Acuse de recibo:<\/b><span style=\"font-weight: 400;\"> el organizador debe confirmar la recepci\u00f3n de tu reclamaci\u00f3n en 7 d\u00edas.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Respuesta razonada:<\/b><span style=\"font-weight: 400;\"> en un m\u00e1ximo de 60 d\u00edas debe darte una respuesta motivada.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Resoluci\u00f3n alternativa (ADR):<\/b><span style=\"font-weight: 400;\"> si la agencia rechaza tu reclamaci\u00f3n, tiene la obligaci\u00f3n de informarte sobre los mecanismos de resoluci\u00f3n extrajudicial de conflictos.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">En todo caso, siempre y cuando tengas dudas puedes acudir a <\/span><b>Wings to Claim<\/b><span style=\"font-weight: 400;\"> que te asesorar\u00e1 en tu reclamaci\u00f3n acompa\u00f1\u00e1ndote en cada paso.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><b>En resumen: \u00bfqu\u00e9 cambia en 2026?<\/b><\/p>\n<p>&nbsp;<\/p>\n<table>\n<tbody>\n<tr>\n<td>\n<p><b>Los cambios clave de la actualizaci\u00f3n de 2026<\/b><\/p>\n<p><span style=\"font-weight: 400;\">\u2192\u00a0 1 \u00a0 Desaparece la categor\u00eda de servicios de viaje vinculados.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u2192\u00a0 2.\u00a0 Nueva definici\u00f3n de viaje combinado: incluye reservas sucesivas en 24h con transmisi\u00f3n de datos.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u2192\u00a0 3.\u00a0 Puedes cancelar sin penalizaci\u00f3n tambi\u00e9n si las circunstancias afectan al lugar de salida.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u2192\u00a0 4.\u00a0 Los vales son v\u00e1lidos solo si los aceptas expresamente y tienen cobertura de insolvencia donde la garant\u00eda de insolvencia cubre tambi\u00e9n los vales emitidos antes de la quiebra.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u2192\u00a0 5.\u00a0 Responsabilidad solidaria reforzada entre organizador y minorista.\u00a0<\/span><\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>&nbsp;<\/p>\n<p><i><span style=\"font-weight: 400;\">La tendencia es clara: menos ambig\u00fcedad jur\u00eddica, m\u00e1s protecci\u00f3n pr\u00e1ctica. Si viajas en 2026, conoces mejor tus derechos que nunca.<\/span><\/i><\/p>[\/et_pb_blurb][et_pb_image src=\u00bbhttp:\/\/wingstoclaim.com\/blog\/wp-content\/uploads\/2024\/11\/IMAGEN-WEB-WINGS.png\u00bb title_text=\u00bbIMAGEN WEB WINGS\u00bb _builder_version=\u00bb4.25.0&#8243; _module_preset=\u00bb6ed8fd5c-62c5-4100-98c3-7b8b6d2c2ee6&#8243; border_radii=\u00bbon|6px|6px|6px|6px\u00bb global_colors_info=\u00bb{}\u00bb][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00bb3_5,2_5&#8243; _builder_version=\u00bb4.17.6&#8243; _module_preset=\u00bb5138c454-be54-4233-bd3b-f8e6a8747976&#8243; global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb3_5&#8243; _builder_version=\u00bb4.16&#8243; _module_preset=\u00bb73121f80-a3ef-4484-8763-c3f18e3c56d2&#8243; global_colors_info=\u00bb{}\u00bb][et_pb_heading title=\u00bb\u00bfNecesitas Ayuda con tu Reclamaci\u00f3n?\u00bb _builder_version=\u00bb4.24.2&#8243; _module_preset=\u00bbc33f07d9-41e0-421a-8799-5799df695cce\u00bb title_level=\u00bbh2&#8243; title_font=\u00bbCormorant Garamond|Cormorant Garamond_weight|||||||\u00bb title_text_color=\u00bb#111111&#8243; title_font_size=\u00bb50px\u00bb title_line_height=\u00bb1.2em\u00bb custom_margin=\u00bb|133px|10px||false|false\u00bb title_font_size_tablet=\u00bb28px\u00bb title_font_size_phone=\u00bb20px\u00bb title_font_size_last_edited=\u00bbon|phone\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb][\/et_pb_heading][\/et_pb_column][et_pb_column type=\u00bb2_5&#8243; _builder_version=\u00bb4.16&#8243; _module_preset=\u00bb73121f80-a3ef-4484-8763-c3f18e3c56d2&#8243; global_colors_info=\u00bb{}\u00bb][et_pb_heading title=\u00bbTener problemas con un vuelo no es una experiencia agradable. En Wings to Claim trabajamos para defender tus derechos frente a las compa\u00f1\u00edas a\u00e9reas y conseguir la m\u00e1xima indemnizaci\u00f3n. No podemos recuperar el tiempo perdido, pero s\u00ed el dinero que te deben.\u00bb _builder_version=\u00bb4.25.0&#8243; _module_preset=\u00bba3805066-8711-43c7-9f62-5782da0e9f7a\u00bb title_level=\u00bbh5&#8243; title_font=\u00bbMontserrat|Cormorant Garamond_weight|||||||\u00bb title_text_align=\u00bbjustify\u00bb title_text_color=\u00bb#111111&#8243; title_font_size=\u00bb18px\u00bb title_line_height=\u00bb1.4em\u00bb width=\u00bb100%\u00bb custom_margin=\u00bb||10px|-52px|false|false\u00bb title_font_size_tablet=\u00bb15px\u00bb title_font_size_phone=\u00bb14px\u00bb title_font_size_last_edited=\u00bbon|phone\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb][\/et_pb_heading][et_pb_button button_url=\u00bbhttps:\/\/wingstoclaim.com\/es\/contact\u00bb button_text=\u00bbCont\u00e1ctanos Ahora\u00bb _builder_version=\u00bb4.25.0&#8243; _module_preset=\u00bb1bffc0fc-42a0-49d1-bd9a-ae3ade2d7206&#8243; custom_button=\u00bbon\u00bb button_text_size=\u00bb14px\u00bb button_text_color=\u00bb#FFFFFF\u00bb button_bg_color=\u00bb#264653&#8243; button_border_width=\u00bb0px\u00bb button_border_radius=\u00bb100px\u00bb button_font=\u00bbProza Libre|700|||||||\u00bb custom_padding=\u00bb12px|24px|12px|24px|true|true\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb custom_padding__hover_enabled=\u00bboff|desktop\u00bb custom_padding__hover=\u00bb|28px||20px|true|false\u00bb][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section]\n","protected":false},"excerpt":{"rendered":"<p>Qu\u00e9 cambia y por qu\u00e9 importa Si has reservado un viaje organizado este a\u00f1o \u2014o piensas hacerlo\u2014 hay informaciones de las que no puedes prescindir: la normativa que protege a los viajeros en Espa\u00f1a y en toda la Uni\u00f3n Europea acaba de actualizarse, aclarando situaciones confusas y modernizando las reglas del juego para agencias y [&hellip;]<\/p>\n","protected":false},"author":6,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"1080","_monsterinsights_skip_tracking":false,"footnotes":""},"categories":[38,22,44],"tags":[],"class_list":["post-3866","post","type-post","status-publish","format-standard","hentry","category-actualidad","category-vuelo","category-vuelo-cancelado"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>\u00bfViaje combinado?<\/title>\n<meta name=\"description\" content=\"\u00bfViaje combinado? 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